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A Globle Strategy for Housing in the Third Millennium

This volume comprises a collection of articles on practices and future directions in supply-chain management (and overall business strategy). Authored by 18 of the fields’ top young PhD scholars, each article aims to bring a fresh perspective to this complex area of business. The contributions take a fresh look at a paradigm shift created by technology: from inventory to information, from competition to collaboration, from cost to value…. More >>

New Directions in Supply-Chain Management: Technology, Strategy, and Implementation

Building a Profitable Internet Business with IOVC Technology and Strategy IOVC business development is designed to help you build your business in a true end-to-end manner. Price entitle buyer to fuure updates IOVC is a strategy and process for combining four key technologies, Internet, Office, Voice, and Customer relationship, into your current business processes and strategies. IOVC also defines assessment and monitoring procedures and tools, such as BPI (Business Process Improvement) and BPM (Business Process Management). BPI and BPM are used to improve and drive your business at best operational efficiency…. More >>

Building a Profitable Internet Business with IOVC Technology and Strategy

The past two decades have seen a gradual but noticeable change in the economic organization of innovative activity. Most firms used to integrate research and development with activities such as production, marketing, and distribution. Today firms are forming joint ventures, research and development alliances, licensing deals, and a variety of other outsourcing arrangements with universities, technology-based start-ups, and other established firms. In many industries, a division of innovative labor is emerging, with a substantial increase in the licensing of existing and prospective technologies. In short, technology and knowledge are becoming definable and tradable commodities. Although researchers have made significant advances in understanding the determinants and consequences of innovation, until recently they have paid little attention to how innovation functions as an economic process. This book examines the nature and workings of markets for intermediate technological inputs. … More >>

Markets for Technology: The Economics of Innovation and Corporate Strategy

We are witnessing the third seismic shift in information technology over the past fifty years and it will have a huge impact on business, especially in today’s economy. It’s called Cloud Computing and the economic and innovation implications are game changing.

No one needs to know more about the business implications of Cloud Computing than C-level executives responsible for the future of their companies, for the wow isn’t just about technology, it’s about the promise of on-demand business innovation. But even more than understanding this new wave, they need to act, and act now.
 
Written by industry veterans with a combined leadership experience of over 100 years at the intersection of business and technology, Enterprise Cloud Computing provides strategic insights, describes the breakout business models, and offers the planning and implementation guidance business and technology leaders need to chart their course ahead.
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Enterprise Cloud Computing: A Strategy Guide for Business and Technology Leaders

This extensively revised third edition of the Artech House bestseller, Successful Marketing Strategies for High-Tech Firms, reflects the ruthless realities of the new high-tech marketplace where effective marketing strategy counts as much as the latest and greatest technology. The multitude of brand new material includes detailed case studies that teach the hard-learn lessons that have enabled such high-tech giants as Yahoo, IBM, Cisco, Nokia, Samsung, and eBay to come out of the tech market meltdown stronger and more competitive. You learn how to develop innovative product offers that connect to actual customer needs so your organization can create new wealth and develop new markets…. More >>

Successful Marketing Strategy for High-Tech Firms

A comprehensive collection of research illustrating advances in innovation over the past century, this unique anthology equips its readers with the knowledge and tools to construct a model of innovation and effectively implement it in both business and non-business settings.   The world continues to change at an accelerating pace. The concepts developed in this vast collection of research represent a large part of the study of innovation and technological progress for the past century. An excellent resource for students and practitioners, it offers readers in-depth insight into many of the areas that influence and are influenced by the innovation process – giving them an excellent perspective for conceptualizing the innovation process.  … More >>

The Strategy of Managing Innovation and Technology

Top executives support The Valuation of Information Technology “This is the first book which I have seen that places corporate decision-making on a logical and quantitative basis. Decisions which have traditionally been done by the ‘seat of the pants’ are subjected to the same rigorous analysis as is routine in the hard sciences. I think this book strikes off in a completely new direction and deserves to be read by anyone contemplating a career in business.” —Dr. Mel Schwartz, Nobel Laureate in Physics 1988 and Professor Emeritus, Stanford and Columbia Universities “An insightful, rewarding evaluation of information technology—with the aim being the creation of shareholder value. Chris Gardner’s detailed work shows how powerfully constructive and destructive the forces of innovation can be. Mastering information technology is the key to twenty-first-century commercial success. This book is a driver toward that mastery.” —Tom Gardner, The Motley Fool (Fool.com) “Finally, a c… More >>

The Valuation of Information Technology: A Guide for Strategy Development, Valuation, and Financial Planning

Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students’ skills in both strategic and operational issues pertaining to services. New material on Professional Service Firms highlights IBM’s initiative to establish a Service Science, Management, and Engineering discipline. The Sixth Edition also offers the latest information on Six-Sigma and RFID, as well as recent developments in other important industry topics. Text coverage spans both qualitative and quantitative aspects of service management and offers flexibility in courses, offering varying approaches to the study of service operations. The ancillary package includes student CD-ROM and Website that includ… More >>

Service Management: Operations, Strategy, Information Technology w/Student CD

Call Center Technology Demystified clarifies the sometimes complex and often confusing array of technologies that enable call center success. This book will lead you through the labyrinth of customer contact technology jargon, common misperceptions and marketing hype to help you align technology with business needs and optimize your technology investments…. More >>

Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy